Reduce manual follow-up
Use automated reminder workflows instead of rebuilding the same message for every client.
Appointment reminders
Appointment reminder software for clearer client communication
Set up dependable reminders around the appointment so clients know when to arrive and your team spends less time sending manual messages.
A connected workflow, not another isolated tool
Reminders are most useful when they are part of the booking workflow. MyAppointments connects reminder delivery with the appointment and client record, helping your team see what is booked and what communication has been sent.
Why it matters
Less fragmented admin around every appointment
Send relevant booking details
Keep the date, time, service, and client information tied to the appointment record.
Support different channels
Use email, SMS, or WhatsApp reminder options according to your setup and client workflow.
How it fits together
From setup to daily use
Start with the rules of your service, then let MyAppointments carry that structure through the client and team workflow.
- 1
Confirm the booking
Create or receive the appointment with the client and service details attached.
- 2
Schedule communication
Configure the reminder channel and timing that fit your business process.
- 3
Handle changes centrally
Update the appointment in your diary so your team works from the current booking information.
Questions
Frequently asked questions
Which reminder channels does MyAppointments support?
The platform includes email, SMS, and WhatsApp reminder workflows. Availability and message costs can depend on your plan and channel configuration.
Are reminders connected to the appointment?
Yes. Reminders use the appointment and client information held in MyAppointments rather than a separate contact list.
Can reminders replace my cancellation policy?
Reminders support clear communication, while your cancellation and deposit terms should still be shown to clients during booking.