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Deposits and payments

Online booking and payments in one client journey

Make payment part of the appointment workflow instead of chasing it across messages, spreadsheets, and a separate diary.

A connected workflow, not another isolated tool

MyAppointments uses Stripe for supported online payment workflows. Businesses can connect booking activity with deposits, invoices, and payment links while keeping the appointment and client record close at hand.

Why it matters

Less fragmented admin around every appointment

Secure valuable appointment time

Use deposits where appropriate for longer, higher-value, or cancellation-sensitive services.

Share clear payment requests

Create invoices and payment links that give clients a defined amount and route to pay.

Keep financial context nearby

See payment-related activity alongside the client and appointment workflow.

How it fits together

From setup to daily use

Start with the rules of your service, then let MyAppointments carry that structure through the client and team workflow.

  1. 1

    Connect Stripe

    Complete the supported Stripe connection for your business payment workflow.

  2. 2

    Set the amount

    Define the service price, deposit, invoice, or payment request appropriate to the booking.

  3. 3

    Follow the booking through

    Manage the appointment and its payment context without maintaining a separate diary.

Questions

Frequently asked questions

Which payment provider does MyAppointments use?

Supported online payment workflows use Stripe and Stripe Connect.

Can I request a deposit?

MyAppointments supports deposits and payment links for businesses that want to secure appointment time before the visit.

Does MyAppointments set my refund or cancellation policy?

No. You decide and communicate your business terms; MyAppointments provides tools to support the booking and payment workflow.